Warranty / Servicing

Add Servicing

To add a new “Servicing” item expand the “Warranty/Servicing” menu from the left sidebar and click the “Add Servicing” menu.

Fill up the required field and hit the submit button.

Edit Servicing

To edit any change or update the servicing delivery status expand “Warranty/Servicing” menu click on “List Servicing” menu from the left sidebar. click on edit button from action after clicking that you will see an interface below snapshot, Make modifications as needed..

Fill up the required field and hit the submit button.

List Servicing

To view a list of servicing expand the “Warranty/Servicing” menu from the left sidebar, and click on the “List Servicing” menu.

Also you can change Delivery Status from List Servicing, change status from status column.

Click on the “Print Invoice” and “Download Invoice” buttons from Actions to print and download the “Servicing Invoice”.

Warranty Checking by customer or customer invoice

To check the product’s warranty, expand the Warranty/Checking menu, and click on the “Warranty Checking” menu.

Select a customer from the customer field or search customer by customer name or mobile number from customer field.

After selecting a customer, you will see all the invoices of that customer in the “Sales Invoice” field on the right side.

And click the desired invoice from the “Sales Invoice” field, and check the warranty and guarantee of the product.

Below is a snapshot of the invoice.

Add Warranty Products

To add a new “Warranty Products” item, expand the “Warranty/Servicing” menu from the left sidebar and click the “Add Warranty Products” menu.

Fill up the required field and hit the submit button.

Edit Warranty Products

To edit a Warranty Product status or any changes expand “Warranty/Servicing” menu click on the “List Warranty Product” menu from the left sidebar, after clicking that click on edit button from action.

Edit the information as needed.

• After sending to vendor select Send to Vendor status.
• After received from vendor select Received from Vendor status.
• After delivered to customer select Delivered to Customer status.

Fill up the required field and hit the submit button.

Servicing Report

To view the “Servicing Report” expand the “Report” menu from the left sidebar and click on the “Servicing Report” menu. 
Select a date to view the report within a specified date if needed. select a employee if needed, select status if needed, also you can select outlet from the outlet field to filter report according to outlet.